Customer Support

General FAQs & Settings 7

• Where can I check my Recharge Logs?
• How to activate and deactivate courier partners?
• Can I submit my KYC details via Shiprocket app?
• Shiprocket App: I want to integrate my sales channels?
• How to set the courier priority in Shiprocket App?

View all 7

Hyperlocal 2

• Shiprocket App: How to ship my local orders?
• How to select my delivery location on the map?

Pickup & Delivery 4

• Shiprocket App: How to escalate my order pickup?
• Shiprocket App: My order hasn't been delivered yet. How to escalate it?
• Shiprocket App: How to escalate my NDR reattempt request?
• Shiprocket App: How to process an NDR shipment?

Orders & Shipments 4

• Shiprocket App: How to process an order?
• Shiprocket App: How to generate label and invoice for an order?
• Shiprocket App: How to generate manifest for multiple orders at once?
• What type of orders we can create in Shiprocket mobile app?