Customer Support

Channels 22

• How do I integrate Amazon as a channel?
• How Do I integrate Woocommerce with Shiprocket?
• How do I integrate Shopify as a channel with Shiprocket ?
• How do I integrate Unicommerce with Shiprocket?
• What Is a Pull Order Status Mapper?

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Catalogue 3

• How to Import your master catalog to Shiprocket?
• How do I link my sales channel catalog to my master catalogue?
• Can I Create an Order Without Adding Product to the Catalog?

Courier 7

• How to set courier priority?
• How to block and unblock ODA and RTO pincodes?
• How to set Courier Rules?
• How to Activate or Deactivate Couriers?
• What if no courier rule is applicable?

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Packaging 6

• What kind of packaging is available with Shiprocket Fulfillment?
• Can I use my packaging?
• I want to edit or modify my packaging. How do I do it?
• Will you charge me for packaging if my order remains undelivered or move to the RTO status?
• I want to check what packaging you used for my products?

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Customers 1

• How to add and search your customer's details in Shiprocket?