Customer Support

You can easily track ONDC orders through multiple ways: Shiprocket Account: You'll find all ONDC orders neatly organised in your Shiprocket account&...

Yes, all orders received through ONDC will be accessible within your Shopify account; however, they must be processed for shipment through Shiprocket.

When these orders are sent to Shiprocket for shipment, they will be processed as standard Shopify orders, and all existing courier rules will apply to them....

Absolutely, you have the flexibility to use your own branded packaging for shipping.