Customer Support

There’s no minimum quantity required for SRF.

We do a complete quality check of your inventory by matching every product with the uploaded image and MRP sticker. 

No. However, you can create a new ASN if there's an issue with the previously created ASN.

We store your QC failed items in a separate bin. As a seller, you can either ask us to ship all QC failed items back to you or opt for demolition. 

At SRF, we have a pretty flexible policy where we allow you to store your items a couple of months before the sale season and let you remove your products a...

RTO on Shiprocket: You Pay for Returns Undelivered packages (RTO) get returned to you, and you (Seller) cover the return cost. Heavier items and farther zo...

Yes

We do not process shipments in case of order cancellation.

Order will be fulfilled from the SRF warehouse if all items are available. In case of unavailability, we'll move the order to your home location.

ASN or Advanced Shipping Notice is an electronic document that a seller sends to the warehouse informing an upcoming goods delivery. To know how to gene...