If you encounter any issues or challenges while applying for the loan, here’s how you can get assistance:


  • Contact Shiprocket Support Team:

    • You can reach out to our Shiprocket support team at +91-9821008947 for assistance.

    • The team is equipped to handle queries related to application steps, document uploads, or technical issues.


  • Reach Out to Your Relationship Manager:

    • If you’re assigned a Shiprocket Relationship Manager, they will assist you in overcoming any hurdles during the process.


  • Resume Later:

    • If the issue persists, you can save your progress, pause the application, and resume the journey once the problem is resolved.


  • Email Support (Optional):

    • Alternatively, you can email our support team with details of your issue, and they will get back to you promptly. Mail your query to capital@shiprocket.com.


By providing multiple support channels, Shiprocket ensures that your loan journey is smooth and uninterrupted.