If you pause or discontinue your loan application process midway, here’s what will happen:

  • Your Progress is Saved:
    • All the information you’ve entered so far, including your application ID, company details, and mobile number, will be securely saved.
    • You can resume the process later without having to start over.

  • Fail Reason is Recorded:
    • If you stop due to an issue (e.g., missing documents or technical difficulties), the system will record the reason. This helps resolve the issue when you return or when support teams assist you

  • Shiprocket Relationship Team Will Reach Out:
    • A representative from the Shiprocket relationship team will contact you to understand why the application was paused.
    • They will guide you through any concerns or roadblocks you may have faced during the process.

  • No Penalty for Pausing:
    • There is no negative impact or penalty for pausing the application, and you can resume the journey at your convenience.

  • Resume Anytime:
    • Simply log in to your Shiprocket seller panel and continue the process from where you left off.

  • Support is Available:
    • If you need help completing the application or have any questions, contact our Shiprocket support team at +91-9821008947 or email your query to capital@shiprocket.com for assistance.