Follow the listed below steps to enable or disable WhatsApp communication:


Step 1: Go to the settings option of your Shiprocket account.



Step 2: Click on the buyer communication option available in the Notifications Section.



Step 3: Click on the Activate Now Button to enable WhatsApp Communication.



Step 4: You can even customize the status as per your need. You can choose all the statuses at once or can make a selected preference and save the changes. 



Step 5: To deactivate, on the same page, scroll down to the option available to deactivate as shown in the below image.



Step 6: Click on the ‘Click here’ option and fill out the form of deactivation and then, click deactivate button to disable the WhatsApp communication for your account.